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Delivery of Products

Please allow at least ten (10) working days for delivery from the receipt of your order and payment for your order. Delivery time is subject to stock availability and postal conditions beyond our control, this period may be extended by up to 30 days by us and we will endeavour to provide you with reasonable notice of that extension.

Prices, Fees and Charges

1 Prices

1 The prices of Products and delivery and other charges displayed on this Site are current at the time of issue, however, Australian Fire Opals reserves the right to change prices at any time before we accept an order from you.

2 All prices shown on this Site are in Australian Dollars (AUD).

3 We will charge you, and you agree to pay, the following fees and charges in relation to an order that we accept (as applicable):

   3.1 the purchase price of each Product that is ordered;

   3.2 the delivery fee for delivering the Products to you; and

   3.3 any other fees and charges set out in these terms and conditions.

   3.4 All fees and charges identified in these terms and conditions and all prices for the Products as shown on the Site are inclusive of GST (unless otherwise indicated).

2 Price

1 The purchase price of each Product is shown on the product list on the Site at the time you place your order. The purchase price of a Product on the Site may not be the same or correspond to the prices in any of our stores for the same Product.

3 Delivery Fees

1 Delivery fee are payable in addition to the purchase price of each Product. A number of different delivery methods may be used depending on the type of order.

2 If the delivery is by courier, products will not be delivered to an unattended address. The courier requires a signature from an occupant at the specified delivery address. If no one is available to sign for the parcel a card will be left and the parcel re-directed to the nearest courier depot. The customer is then responsible for collecting the parcel from that depot or paying an additional charge for re-delivery.

3 Australian Fire Opals currently ships orders to Australian and most International addresses. Please contact us prior to purchase to confirm the availability of delivery to the particular country and/or address.

4 You acknowledge and agree that you may incur additional delivery fees/freight charges (in excess of the fees and charges specified above) for:

4.1 special, non-stock and/or bespoke items;

4.2 heavy, bulky and/or awkward items;

4.3 express or urgent deliveries; or

4.4 bulk or large quantity orders.